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Thomas J. Keenan

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Cell: 201.213.2936

Home: 610.419.0142

2090 Dolores Lane
Hellertown, PA 18055

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Personal Blog

HeadSHot.jpgUnderstand the problem. Understand the technology available. Propose a solution. Get to work. Repeat.

Summer, 1991, I took a job after high school working in the regulatory affairs department at Benjamin Moore Paints. My job was to assist in securing USDA approval for the various paint and stain products. For each color in each product line I compiled the appropriate information (which included a long list of chemicals used in the paint) and delivered it to the admin, who then typed the information into carbon copy forms.  It would typically be a two week process. After about a month of this, I began using the tools we already had: WordPerfect, MS Excel and a dot matrix printer to speed up the process and, by the end of the summer, I was completing one or two product lines a day.

The longest part of the process was waiting for the paint to dry on the sample chips that needed to be sent with the forms!

This has been my process in nearly every job I have had since then. First, find out what the problem is or identify an inefficiency. Second, figure out if an existing technology we had could be used to solve the problem or make a process more efficient. More often than not, this second step required learning the technology. If it could be done, I’d get to work.

Whether it was computerizing the layout of my college newspaper using MS Word, creating Excel macros to compile statistics at the Baltimore Orioles, automating client reports using Access and PowerPoint at HP3, helping LSI’s finance department create custom SharePoint workflows to automate their expense process or installing an auto-irrigation system at home for the family garden, I would always find ways to use technology to be more efficient.

Despite the time needed to learn the new technology, I would continue to excel at the job I was hired to do. In fact, finding ways to make processes more efficient allowed me to exceed expectations. It freed up time to be more creative, more innovative and more productive. I could do more, while I waited for the paint to dry.

Whether it was finding the best way to complete a paper form in triplicate or building a SharePoint form that eliminates the paper, my process is always the same.

Understand the problem. Understand the technology available. Propose a solution. Get to work. Repeat.